Terms & Conditions
Last updated: 20 Jan 2026
These Terms & Conditions apply to all Sing Social memberships, sessions, events and services. By joining Sing Social, you agree to be bound by them.
1. Who we are
Sing Social is operated by MeetUpp Limited, a company registered in England and Wales.
2. What Sing Social is (and isn’t)
Sing Social is a social singing club designed purely for enjoyment, connection and feel-good group singing. Sessions are not professional vocal coaching, music tuition or therapy.
3. Eligibility
Sing Social is designed primarily for adults aged 18+, however we’re happy to welcome enthusiastic younger singers too. Children aged 12+ can purchase a membership, but must be accompanied by a paying parent or legal guardian, who must stay for the full session.
4. Membership & payments
Memberships are paid via monthly rolling subscription, spread across 12 months and paid in advance. Membership entitles you to attend 42 Sing Social sessions per year. Prices may change for future billing periods. You will always be notified of any changes in pricing in advance.
5. Cancellation & First Session Refund Guarantee
Any Sing Social membership may be cancelled with 30 days’ written notice, with no right to a refund.
First Session Refund Guarantee:
If you attend your first Sing Social session and decide it’s not for you, we’ll give you a full refund of your first monthly membership payment, provided that:
- You attended your first Sing Social session only (the guarantee no longer applies if you attend more than one session)
- You tell us in writing within 7 days of attending your first session
- Your refund request is made within 14 days of starting your membership subscription
If you attend more than one session, request a refund outside of these timeframes, or continue your membership beyond this point, the normal cancellation terms will apply.
The first session refund guarantee is not compatible with any other offer.
First Session Refund Guarantee:
If you attend your first Sing Social session and decide it’s not for you, we’ll give you a full refund of your first monthly membership payment, provided that:
- You attended your first Sing Social session only (the guarantee no longer applies if you attend more than one session)
- You tell us in writing within 7 days of attending your first session
- Your refund request is made within 14 days of starting your membership subscription
If you attend more than one session, request a refund outside of these timeframes, or continue your membership beyond this point, the normal cancellation terms will apply.
The first session refund guarantee is not compatible with any other offer.
6. Missed sessions
Missed sessions are non-refundable. However, members may attend any other Sing Social session at any location within the same week, subject to capacity.
7. Locations
Membership allows attendance at any Sing Social location. You may only attend 1 session per week across all locations.
8. Pausing memberships
Pausing memberships may be available upon request at our discretion. Please contact customer support for further information.
9. Sessions, venues & hosts
We reserve the right to change session times, venues, hosts, or close clubs.
10. Behaviour
Members must behave respectfully. We reserve the right to remove members without refund for misconduct.
11. Health & safety
Participation in Sing Social sessions is at your own risk.
By attending, you acknowledge that group singing and attendance at sessions may involve:
By attending, you acknowledge that group singing and attendance at sessions may involve:
- Vocal strain or fatigue
- Temporary discomfort to hearing
- Standing, light movement, or being in a group environment
- You are responsible for:
Knowing your own physical and vocal limits
- Taking breaks when needed
- Seeking appropriate medical or professional advice if you have any health concerns
Sing Social is not responsible for any injury, illness, loss or damage arising from participation.
12. Photography & video
We may record sessions for marketing. Consent is implied unless opted out via hello@singsocial.co.
13. Recording & copyright
Members must not record or distribute sessions.
14. Liability
Liability is limited to fees paid in the previous 12 months.
15. Insurance
We hold public liability insurance.
16. Governing law
These terms are governed by the laws of England and Wales.
17. Contact
hello@singsocial.co